Nothing sums it up better what it feels like to take customer service calls during a full moon. After being stuck on a call for over an hour- 45 minutes past the end of my day, causing me to miss 2 possible buses- repeating instructions that are being ignored, this is exactly what i feel. Lucky for me, bus number 3 was late.
The worst people to talk to are the ones who *think* they know what they are doing- but actually are SO dumb you wonder how they remember to breathe. And to top it off- i have to work tomorrow. I need a drink!